Privacy Policy

Last updated: March 24, 2026

K. Liddell Plumbing & Heating respects your privacy and handles personal information only as needed to respond to enquiries, provide quotes, and deliver services.

What We Collect

• Name, phone number, and email address you submit.
• Service details and message content you provide.
• Basic website analytics and technical usage data.

How We Use Your Data

• Respond to enquiries and arrange appointments.
• Send service-related communications.
• Improve website performance and customer experience.

Lawful Basis

We process your data based on legitimate interests (running and improving our business) and consent where required.

Sharing

We only share data with trusted service providers needed to operate the website and communications (for example hosting, email delivery, and analytics providers).

Retention

We keep enquiry records only as long as needed for service delivery, legal obligations, and business records.

Your Rights

You can request access, correction, or deletion of your data by contacting us at k.liddellplumbing@outlook.com.

Contact

If you have privacy questions, call 07831 770238 or email k.liddellplumbing@outlook.com.